Because many items are hand-made and made-to-order, we only allow returns for damaged or defective items. 

If a product is recieved damaged, please contact us within 3 days of delivery and we will be happy to assist you in the best way we can.  We will need proof of the damage (by way of a photo of the problem). We do not refund the cost of shipping.

If there are any questions or concerns, please reach out to us via our contact page and we'll be happy to help.